Insurance Sales and Service Representative - State Farm Team Member

Position Overview

This is a full-time Insurance Sales and Service Representative career opportunity with Judy Helwani State Farm in Mesa, AZ for someone who wants to write new business and take care of the customers they win. You will learn to sell, service, and grow a real book of business, with structured training and a clear path to advance.

Responsibilities

• Manage customer accounts end to end — new sales, policy reviews, and day-to-day service
• Review existing accounts, find coverage gaps, and recommend additional lines
• Bring in new business through outbound calls, referrals, and follow-up
• Answer policy, billing, and coverage-change questions accurately
• Book appointments and move prospects through the sales process
• Keep activity, pipeline, and customer records up to date in the agency system
• Hit your weekly and monthly sales and service numbers

You Will Do Well Here If You

• Like being paid for what you produce
• Can pick up the phone and talk with someone who was not expecting your call
• Treat a no as part of the process, not the end of it

This Probably Is Not Your Role If You

• Want the same routine every day with no goals to hit
• Prefer servicing current customers over finding new ones

Qualifications

• Prior sales, retail, or customer-facing experience preferred — insurance training and licensing provided
• Able to move between sales goals and customer service throughout the day
• Speaks clearly and confidently on the phone
• Detail-oriented and reliable about follow-through
• Willing to earn the required insurance licenses
• Coachable and collaborative

Benefits

• Base salary plus performance-based commission
• 401(k) retirement plan with employer match
• Paid time off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths
• Company events, contests, and team lunches

Pay range: $40,000-$60,000 per year

This range reflects expected total compensation—including base salary, commissions, and bonuses—when performance goals are met. Base salary varies based on experience and licensing. Commissions are uncapped, and high performers regularly exceed this range.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.